They can discover me, but not my BACnet points?

If you, or the BACnet Client/Master working with you, are attempting to discover the points of your BACnet field server, and they are able to discover the field server itself, but NOT its points, this is usually because you are using a BACnet Client/Master configuration, and not a BACnet Server/Slave configuration. The easiest way to verify if this is the case is to view the CSV file (your configuration file) and look at the Map Descriptor section. If your Functions are anything but Passive or Server, you have not made any points available to be discovered. Please refer to one of our Server/Slave sample CSVs, or contact tech support for assistance in converting your CSV to a Server/Slave version.