ProSoft Insights / Application stories

Malaysia gas company reduces travel with remote connectivity solution

Search Insights

Categories

Tags

Recent Posts

Why a Strong Data Foundation is a Must in AI for Manufacturing

24 nov, 2025 / Technology focus

To truly scale AI for manufacturing, the foundational step is to build a unified and ac...

Know Your Network Before You Set Up Your Automated Warehouse System

30 oct, 2025 / Technology focus

Before any advanced automated warehouse systems can deliver on their promise, a critica...

Improve Your Warehouse’s Efficiency with Secure Connections

09 oct, 2025 / Technology focus

Your warehouse’s intricate dance of logistics and efficiency hinges entirely on a robus...

How to Track Overall Equipment Effectiveness in a Multi-Site Operation

18 sep, 2025 / Work Smarter

Traditional metrics like overall equipment effectiveness (OEE) offer valuable insights ...

Malaysia gas company reduces travel with remote connectivity solution

A company in Malaysia supplying natural gas to more than 700 customers was experiencing some inefficiency. Customer gas consumption data was not centralized for easy billing, and not easily gathered. The company sought ways to make data collection from remote flow computers more efficient, and looked into an automated billing system. These updates would allow the company to bill their customers more accurately and efficiently, improving profitability and service.

Previously, customers would manually record all data each month. The gas company’s top choice to replace this method was a cellular VPN-based solution that would bring all the data back automatically to their central billing system, generating the bill and providing real-time monitoring of the company’s remote sites.

The gas company opted for ProSoft Technology’s Industrial Cellular Gateways paired with flow computers. Now, all flow data is sent back to the company’s control room. The information stays secure with the use of OpenVPN.

The company cited ProSoft’s support and pricing as factors in the gateways’ selection, as well as the gateways’ ATEX Zone 2 feature, which is essential in a gas environment. The company has also reduced its travel time and costs now that it can remotely monitor its sites.