Search KB

Categories

Why doesn’t ProSoft Technology offer on-site training?

Good question! Although our Support Engineers are more than qualified for on-site training and support, we typically can resolve most issues over the phone. We are constantly adding personnel to our staff, are always looking for good people....

Read more

How difficult is it to implement any of your products?

This is a question we get asked quite often, and it's a somewhat difficult question to answer. As with anything new, there is a learning curve. How steep that curve is depends on the user who is implementing the product. For instance; a user who has never worked with the DNP3 pr...

Read more

Where can I find more information about Allen-Bradley DH-485 protocol and how to set up ProSoft DH-485 solutions on such networks?

Please see the Allen-Bradley (A-B) information on their DH-485 protocol, which starts with an Overview at the following link: http://www.ab.com/en/epub/catalogs/12762/2181376/214372/1535907/3404063/tab3.html Please note that Rockwell recommends that every device on a DH...

Read more